Learn it properly, for nothing.

The attacks that hit small businesses are not that many, and they are not that clever. Learn to spot them in a few short lessons, each with a quick quiz.

1. 1Phishing: the fake emailA scam email that pretends to be someone you trust, to get you to click, log in, or hand over information.5 min read
2. 2Smishing and vishing: scam texts and callsThe same tricks as phishing, delivered by text message (smishing) or phone call (vishing) instead of email.4 min read
3. 3Invoice fraud and business email compromiseA scammer poses as a supplier, a boss, or a colleague to redirect a genuine payment into their own account.6 min read
4. 4Ransomware: your files held hostageMalicious software that locks or encrypts your files, then demands a payment to release them.5 min read
5. 5Weak passwords and reusePasswords that are easy to guess, or reused across sites, so one leak unlocks many accounts.5 min read
6. 6Multi-factor authentication (MFA)A second check on top of your password, so a stolen password alone is not enough to get in.5 min read
7. 7Social engineering: hacking the humanManipulating people, rather than computers, into giving access, information, or money.5 min read
8. 8Keeping data out of public AI toolsSensitive business or customer information pasted into free chatbots, where you no longer control it.5 min read

A plain, honest look at what these tools actually do, where they save real time, where they quietly get things wrong, and what the law expects of you. No hype in either direction.

1. 1What AI actually is, and what it is notHow a large language model really works, so you know what to expect from it and what to check.5 min read
2. 2Where AI genuinely saves time todayThe tasks these tools are actually good at, and the ones where they will cost you more than they save.5 min read
3. 3Hallucination: confident answers that are simply wrongWhy AI invents facts, citations and details, where it happens most, and the one habit that reduces it most.5 min read
4. 4Keeping your business data safe when using AIWhat is safe to put into an AI tool, what must never go in, and why a blanket ban tends to backfire.5 min read
5. 5AI and the law in the UK: what a small business should knowWhere existing UK law already applies to your use of AI, and where the position is still unsettled.6 min read
6. 6Introducing AI without wasting moneyA practical way to adopt AI that starts from a real task and proves whether it actually helped.5 min read

Most disappointing AI answers come from a vague question rather than a weak tool. These lessons cover the small habits that turn a generic reply into something you can use.

1. 1What a prompt actually isWhy the quality of what you type sets a ceiling on the quality of what you get back.4 min read
2. 2The anatomy of a good promptThe five parts worth including in almost any prompt: context, task, format, constraints, examples.5 min read
3. 3Showing examples and asking for a shapeUsing worked examples and a defined output structure to get answers you can use without reformatting.5 min read
4. 4Fixing a bad answer instead of starting againHow to steer a nearly right draft to a good one, and when it is better to start over.5 min read
5. 5Asking the model to check its own workWhat self review is genuinely good for, what it cannot do, and how to ask so the answer is useful.4 min read
6. 6Prompts for real business tasksFour everyday jobs shown as a weak prompt and a strong one, with real details kept out of the tool.6 min read